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I'm asking the Florida Legislature to act now to reign in auto glass fraud and protect consumers. Pass meaningful legislation to stop auto glass scams before it gets even worse.

Protecting consumers from auto glass scams

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BEWARE of Windshield Bullies

Have you ever been approached at a gas station or car wash by those pushy guys who want to fix your windshield even though it might not be damaged at all? Auto glass harvesters are getting consumers to sign AOBs – or their equivalents - to take control of their policies and essentially step between the consumer and their insurer. They’re called windshield bullies and you really have to be on guard when approached by one.

Here’s a real customer who got bullied into filing an unnecessary insurance claim.    

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Here's what you need to know:
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What and Where?

Fraudulent windshield repair is happening at gas stations, car washes, even door to door.

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Who (causes it)?

Aggressive strangers are typically pushy and may offer you incentives like free cash rebates or gift cards.

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Who (is affected by it)?

Florida drivers. When fraudulent claims and lawsuit costs increase, so do your premiums.

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How often does it happen?

According to the National Insurance Crime Bureau (NICB), "questionable" vehicle glass claims increased 527% in the first half of 2010.

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How (does it hurt you)?

Fraudulent claims can drive up the cost of your car insurance, result in cancellation of your policy or even put your safety at risk if the windshield is not installed properly.

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What (can we do about it)?

Educate policyholders on the importance of selecting a reputable provider.

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